I was overloaded with information when I started my career as a performance marketer.
The biggest problem was there being no resource specific to the APAC market.
This blog here lists learnings I've had managing over >$10M spends within the APAC region. They also include tips and tricks I've used to push performance of campaigns across virtually every paid media channel there is. They include (but are not limited to) Facebook, Instagram, LinkedIn, TikTok, Outbrain, Teads, Google Search, Display and YouTube ads.
Once you've gotten a strong fundamental to how performance marketing is, no ad platforms will ever intimate you.
I hope these articles will be somewhat useful in your journey in running ads to grow your business. If you ever need help, or a second-eye, for your campaigns, please feel free to book a call with me or request for a free audit in the link below!
Running Facebook ads can be daunting, but it doesn’t have to be.
This article will share 5 common Facebook advertising mistakes I’ve seen as a performance marketer; whether you’re in e-commerce, or running awareness campaigns, avoiding these mistakes will heighten your chances for success on the platform!
Businesses rarely rely on Facebook conversion data as the source of truth.
The differences in data usually stems from varying attribution models and device privacy settings. If that’s too confusing, just remember Facebook claims credit of a particular sale (or event) in a different way compared to other platforms.
The best alternative is to rely on 3rd-party platforms like Google Analytics, Shopify or Lazada & Shopee Marketing Solutions Portal (MSPs). They yield the most accurate sales data if UTM tags are correct.
Given Facebook isn’t the most reliable in terms of data, we use alternative platforms to help us see what’s working best or not; this is possible through putting UTM tags on a given landing page.
If you aren’t sure what UTM tags are, it's an additional string of characters added to the end of a website page. It conveys additional information analytics platform use to identify where a specific user came from. The following is an example:
Website with no UTM: https://paidmediamadesimple.webflow.io/
Website with UTMs: https://paidmediamadesimple.webflow.io/?utm_source=FACEBOOK&utm_medium=AUCTION&utm_campaign=Blog-Article&utm_term=Audience&utm_content=CREATIVE
Look out for source & medium. If I were to run Facebook ads with this UTM, it would appear accurately in Google Analytics (or any other tracking software) and allow me to understand exactly where online traffic is coming from, which audiences work best with which specific creative. You can even measure the quality of traffic gotten; what proportion of the users stay for at least 10s and even how many website pages they scroll on your website.
If you aren’t sure how to build UTMs, use this link by Google.
In an ideal world, UTM tag everything you’re getting traffic from. This includes email sources, referral links, social media channels (paid vs organic) or even getting UTMs to your friends to see if they’re supporting your business or not ;)
I’ve seen many clients who don’t use UTMs properly. It's literally flushing down opportunity (and money) as they provide a historical context of the account. They provide big FAT clues on how to bring performance to higher levels.
Without it, you aren’t helping yourself nor your agency. I know this article is for Facebook ads, but UTM tagging works for all online media channels.
Remember to tag your traffic to learn what works best!
3. Not Utilizing Facebook Dynamic Parameters within UTMs
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best.
Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
But there's a cache!
You will need to spend time to understand data to understand which audience, creative or placements works best.
If you’re willing to learn from data, it will be a recipe for success :)
3. Not Utilizing Facebook Dynamic Parameters within UTMs
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best. Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information that you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
Here’s the cache! You will need to spend time to sift through the data on Google Analytics to understand which audience, creative or placements works best; but if you’re willing to learn from data, it will definitely be a recipe for success :)
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
Never do this.
Most of the time, 80% of your budget allocated will be focused on countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned in my experience, it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
If you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together:
- The culture of these places are radically different from each other; it is pivotal to communicate with them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget will likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign:
- Which geographic regions are my customers usually from?
- Which geographic regions buy my product the most?
- Can I leverage any locally contextual language or trends that would better engage with potential customers?
3. Not Utilizing Facebook Dynamic Parameters within UTMs
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best. Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information that you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
Here’s the cache! You will need to spend time to sift through the data on Google Analytics to understand which audience, creative or placements works best; but if you’re willing to learn from data, it will definitely be a recipe for success :)
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
Great performance marketers are like scientists; they always test & learn to see what works, and more importantly, do less of what doesn’t.
- Which age group or gender is most receptive to my product or service?
- What type of Facebook audience works best to achieve business results?
- Which ad types brings the most business results? Influencer ads? Single Image ads? Video ads?
- Which Facebook objective works best for my business?
- Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t.
Eventually through experience, you’ll see the common pitfalls and avoid them. Its pivotal to learn before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience respond through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly influence how the Facebook campaigns are built.
That’s the 5 common Facebook mistakes I see businesses make.
If you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
3. Not Utilizing Facebook Dynamic Parameters within UTMs
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best. Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information that you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
Here’s the cache! You will need to spend time to sift through the data on Google Analytics to understand which audience, creative or placements works best; but if you’re willing to learn from data, it will definitely be a recipe for success :)
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
Google Search is the most exciting ads platform.
When I say “exciting”, I refer to both positive and negative aspects. It is capable of bringing astronomical returns, but it can crazily overspend if you don’t know what you’re doing.
Here are 5 common mistakes I've seen businesses make on Google Search:
Any Google Rep will tell you to use an automated bidding strategy.
I disagree.
In my experience of running automated campaigns, I’ve seen high cost-per-click as high as $10. Unless you’re sure that specific search will turn into a sale, it doesn’t make sense.
I’m a fan of slowly scaling up on what works, and more importantly, killing what doesn’t early. This doesn’t mean stopping a campaign when it registers 10 clicks. But if 100 clicks are registered without anyone buying your product or service, there is a problem
Google Search is quite similar to going to a cake shop to find a cake you like.
It doesn’t make sense to eat the whole cake as you’d be full, nor does it make sense if you take a tiny slice of it.
You want a sufficiently sized cake.
Most importantly, you want to control how much you’re paying per slice of cake.
In a search context:
- The whole cake is the total volume of users searching for a specific keyword
- The sufficiently sized cake is a significant chunk of clicks registered
- A tiny cake is 1-5 clicks
The price of the sufficiently sized cake is the money you per per click to Google
I’m not sure if this is a helpful analogy, but make sure you taste your ‘clicks’ before buying more of them.
A hack I like to use is to start off with the lowest bid possible for each keyword.
See clicks slowly trickle in and measure everything you can from them - from cost-per-clicks, to bounce rates and sales. If it works, buy more of it and win!
If I had the money I’ve seen wasted from the absence of negative keyword lists, I’d be a millionaire by now.
It’s the simple act of telling Google what keywords you don’t want your ads to show up on.
It can be simple as close spellings to your brand name, or totally unrelated search terms where your ads show up on.
Check “Search Terms'' in your Google Ads Manager every couple of weeks to look at ALL keywords your ads are shown to .You’d be surprised to see ridiculous keywords that have no relevance to what you’re bidding on.
Instead of manually excluding keywords across campaigns, use the negative keyword lists to implement across your whole Google ads account - that’ll help exclude irrelevant keywords for all your search campaigns :)
3. Not Utilizing Facebook Dynamic Parameters within UTMs
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
Unless you want to reach existing customers, placing negative customer lists within Google campaigns will save you costs to reach new users. Why not reach them through email marketing instead? It's free.
Excluding existing customers can be done through uploading emails via Google’s Audience manager to create an audience segment.
This will ensure no ads from existing campaigns are delivered to existing customers.
3. Not Utilizing Facebook Dynamic Parameters within UTMs
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best. Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information that you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
Here’s the cache! You will need to spend time to sift through the data on Google Analytics to understand which audience, creative or placements works best; but if you’re willing to learn from data, it will definitely be a recipe for success :)
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
This point is similar to my article about common Facebook mistakes I see businesses make - its the same for Google.
Don’t spend time manually appending UTMs on Google Search; use dynamic parameters to help you be more efficient.
The following is an example:
{lpurl}?utm_source=Google&utm_medium=Search&utm_campaign=(insert campaign name here) &utm_content={creative}&utm_term={keyword}
Of course, there are people who attach their Google Analytics and Google ads accounts together. In that case, you don’t need to put UTMs since they sync together.
UTMs provide a historical context on how past campaigns performed, which are all invaluable to improve the performance of paid campaigns in the future.
3. Not Utilizing Facebook Dynamic Parameters within UTMs
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best. Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information that you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
Here’s the cache! You will need to spend time to sift through the data on Google Analytics to understand which audience, creative or placements works best; but if you’re willing to learn from data, it will definitely be a recipe for success :)
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
The following are questions to ask before launching Google Search campaigns:
- Do X Category Keywords work better than Y Category Keywords?
- If you’re selling spectacles, which performs better? Men Spectacle keywords or Women Spectacle keywords?
- Which landing page works best for certain keyword groups?
- Do most people purchase products through a mobile or desktop device?
- What type of audiences work well in Google Search?
Always approach launching campaigns like a scientist and test things; you’ll eventually learn some tactics working better than others.
Do more of what works!
That’s the 5 common mistakes I’ve seen for now - or at least the top 5 things that comes to mind; feel free to reach out of you’ve any additional questions about Google Search :)
3. Not Utilizing Facebook Dynamic Parameters within UTMs
If you’re running Facebook ads, chances are you want to target more than 1 interest, demographic groups or use different types of creatives to see which works best. Before you know it, you'll realize you’ve got too many website links to add UTMs to.
No worries - use dynamic parameters.
Let Facebook automatically populate the UTM parameters based on the campaign name, ad set name or ad name for you; the following is an example.
If you’re interested to know other information about your ads, you could even include the following information that you can track via Google Analytics:
ad_id={{ad.id}}
adset_id={{adset.id}}
campaign_id={{campaign.id}}
ad_name={{ad.name}}
adset_name={{adset.name}}
campaign_name={{campaign.name}}
placement={{placement}}
site_source_name={{site_source_name}}
Here’s the cache! You will need to spend time to sift through the data on Google Analytics to understand which audience, creative or placements works best; but if you’re willing to learn from data, it will definitely be a recipe for success :)
4. Combining Multiple Countries in a Single Adset
Never do this.
Most of the time, 80% of your budget allocated will be focused on the countries where it is the cheapest to serve, or in technical terms, the cheapest CPM (Cost Per Thousand Impressions).
This article isn’t a masterclass in Facebook advertising, but if there’s one thing I’ve learned having overseen over >$10M worth of ads spent on Facebook; it’s the following:
Be as contextual as you can with the person you’re reaching with the right messaging and the right creative.
In the case where you’re lumping countries like Singapore, Indonesia, Taiwan and Hong Kong together,
- The culture of these places are radically different from each other; communicate to them in a way which will resonate with them the most
- Ad inventory will relatively be the cheapest in countries like Indonesia; 80% of your budget may likely be spent in those locations
I may even segment ad sets by geographic regions, depending on the size of the country or city. The following are food for thoughts before you launch your next campaign
Which geographic regions are my customers usually from?
Which geographic regions buy my product the most?
Can I leverage any locally contextual language or trends that would better engage with my potential customers there?
5. Launching campaigns without testing a hypothesis**
I feel that great performance marketers are like scientists; they always test & learn to see what works, and more importantly, what doesn’t.
Which age group or gender is most receptive to my product or service?
What type of Facebook audience works best to achieve business results?
Which type of ads brings the most business results for me? Influencer ads? Single Image ads? Video ads?
Which Facebook objective works best for my business?
Which type of Unique-Selling-Proposition best sells my product or service?
One doesn’t simply launch Facebook campaigns; it’s always an ever-learning journey to see what works and what doesn’t; eventually through experience, you’ll be able to see the common pitfalls and avoid them. Of course, its pivotal to learn about them before severe consequences happen.
List down things you want to learn through Facebook advertising; treat it as a mini research of sorts.
Instead of sending our survey respondents (who rarely give truthful replies), get feedback at scale by observing how your target audience responds through engagement with ads.
There is always a way to measure intent and engagement, be it view rates, bounce rates, click-through rates etc.
This will greatly affect how you build your Facebook campaigns.
That’s the 5 common Facebook mistakes I usually see businesses make; if you’re interested to learn more, feel free to send me any message you have about paid marketing and I’ll be glad to help and share from my experience :)
Cheers!
To someone who’s new to Facebook, it can daunting to see so many objectives.
This article serves as a very quick intro of my experience running 10 out of 11 Facebook objectives as a performance marketer.
By Facebook’s definition, reach campaigns show your ads to the maximum number of people, while brand awareness campaigns show ads to people who are likely to remember your ads.
The following is the exact screenshot (and definition) from Facebook’s training programmes:
I’ve A/B tested the efficiency between both objectives. The following are my observations:
There isn’t a significant difference in terms of reach efficiency (i.e cost per 1,000 people reached).
Cost Per Thousand Impressions (CPM), Click-Through Rates (CTR) and cost-per-click (CPC) are similar
Unless ad recall is a primary KPI, I’d always choose reach campaigns for awareness campaigns. Reach campaigns are most often used by FMCG companies who aren’t in the business of tracking sales directly from their marketing efforts - they usually require relatively huge budgets to work which range from 5-6 digits in spends.
They’re primary objective is to ramp up lifetime frequency of ads shown to users; in other words, increasing the number of exposures a user has to their ad which can be measured through the metric Frequency, available on Facebook). Frequency simply states the number of times a user has been exposed to an ad within a given period of time.
There’s an interesting theory I learned in business school - it states a brand should have at least 7 touch points with a consumer before he or she considers purchasing the advertisers’ product or service. Whether 7 is the right number or not, the more important takeaway is to understand multiple touch points are usually required. I’ve personally ran campaigns with KPIs set at 16x frequency over the course of 6 months - this is entirely possible through reach campaigns.
By Facebook’s definition, Traffic campaigns are straightforward; it drives people off Facebook to a chosen URL.
The following are some of my observations:
- Within the APAC market, Cost-Per-Thousand Impressions is usually ~4-5x higher than reach campaigns
- Traffic campaigns serves as a good indicator whether your ad or audience targeting is working well (or not)
- Traffic campaigns is great when your website does not have much historical data
- Can be used for E-Commerce and Lead Generation purposes
One red-flag I’d want to point out from Facebook Traffic campaigns is to always monitor bounce rates via Google Analytics or any analytical tool installed on your website.
It may look like you’re receiving a tonne of traffic towards a website. But if the messaging or targeting of ads aren’t right, bounce rate can be as high as 90%+. (i.e for every 10 people that click on the ad, only 1 stay to interact with your website)
Carefully optimize your messaging and ads to maximize the success of your traffic campaigns!
By Facebook’s definition, the engagement objective is to get more page likes, event responses, or post reacts, comments or shares.
In my opinion, it's one of the worst objectives to run any campaign on.
The following are some of my observations:
- CPMs can be almost ~10-20x higher than reach campaigns
- Post engagement includes post reaction, shares and comments. Take note that an advertiser cannot optimize for each specific engagement (i.e you can’t run a campaign to expect more shares or comments)
- Cost-Per Post Engagement is usually cheap at $0.02-$0.04
Some advertisers may argue it’s worth having some social proof on ads; if many people like and comment on it, it will likely engage others as well.
This is possibly true. Unless the campaign’s primary objective is engagement, I’d shy away from this campaign objective entirely.
I personally haven’t had much experience with the App Installs campaign; I’d be skipping this until I have more experience :)
By Facebook’s definition, it shows users video ads.
This has been one of the more common objectives I’ve used. In my experience, retargeting video viewers has proved to be an effective method to drive sales, leads and conversion.
The downside of this campaign is advertisers need a good video. The consideration video editors MUST take in mind when editing Facebook video ads, is that drop-off rates are radically high. This means of 100 users who watched the first 3s of the video, only about 5% of users will watch the video all the way towards the end (the number depends on how engaging the video is edited).
A short hack to work around it is to:
- Edit a short video (10-30s)
- Pack all key unique selling points of the products/service at the beginning of the video
Other observations:
- CPMs are usually similar to traffic campaigns and ~4-5x higher than reach campaigns
- CTRs are usually higher than reach campaigns, though lower than Traffic campaigns
Similarly to Traffic campaigns, don’t bank on website visits from video views campaigns - ensure that you’re checking the bounce rates of website visits on your website which would suggest the quality of traffic received.
As per Facebook’s definition, this objective collects leads for your business - you’re able to get users’ information such as their name, contact details, emails and even ask them a series of prequalifying questions.
I’ve mixed feelings about this objective; on one hand, I do see it working well to collect a volume of leads. On the other, I’ve gotten feedback from clients that the quality of leads are questionable. Are clients closing leads well enough? Or do the quality of leads generally suck?
Another important question to consider is the type of product or service you’re selling.
I get the sense this objective only works well for big ticket items or long-term services.
Other observations include:
- CPMs are relatively much more expensive; they can be ~10-20x higher than reach campaigns
- CTRs are highly dependent on creatives. If the creative isn’t good, bad CTRs are obvious.
I’m a big believer in always testing. Test this objective against leads generated via a website. Most clients tell me website leads work better.
I think it really depends on creatives and the messaging angle at the end of the day :)
My first experience with Facebook ads started with Messaging-based campaigns; as per its description, users can initiate chats with you directly concerning your product or services.
Unless you have an actual person who is capable of replying fast, I wouldn’t recommend it. I’ve tested it with messaging bots and have never seemed to make performance work before.
Other observations include:
- CPMs are expensive, ~10-20x higher than reach campaigns
- Effectiveness of ads are highly dependent on creatives.
I might be starting to sound like a broken record; but creatives and ad copy are extremely important in Facebook ads - objectives of campaigns can only help so far, but if you have the right creatives and messaging, any objective would work :)
This is the most common objective used on Facebook. It shows your ads to users who are most likely to take action, like buying something or calling you from your website.
Based on the Facebook pixel installed on your website, it is able to algorithmically find users who are similar to users who have converted before on Facebook.
Other observations include:
- CPMs are generally expensive
- Effectiveness of ads are highly dependent on creatives
Similar to Traffic and Messaging campaigns, the messaging and ad copies are crucial to the campaign’s success. If that’s fixed, it works radically well :)
This is fairly similar to conversion-campaigns, except that it’s mostly suited for ecommerce.
Catalog sales presents many dynamic features within Facebook via Dynamic Carousel Ads or Collection ads, both of which I’ve seen perform extremely well during sales periods.
The tricky thing here is UTM tagging parameters - I’d give caution to whoever running these ads to make sure that everything is tagged at the UTM level, and to verify sales via Google Analytics, or any 3rd party solutions outside Facebook - they may include Shopify, or the marketing solution portal of Shopee or Lazada.
The same observation holds true for catalog sales as for conversion campaigns; CPM are fairly high and expensive. Anything that relies on algorithmically-driven audiences usually yields high CPM. However, it doesn’t really matter as long as there are sales being registered :)
This objective utilizes a form of geo-targeting and shows your ad to users most likely to visit your physical stores when they're near them.
I’ve only tried this objective once before - it’s hard to really conclude if this objective works or not.
I’ll say I don’t have much experience with this objective. From my observations:
- CPM tends to be cheaper than Traffic campaigns
- It relies on shops or outlets registered in Facebook - there must be an address included within Facebook.
The tricky thing is that attribution for a store visit from a Facebook campaign usually isn’t linear - users usually need to have some planning done prior to visiting a physical store.
Then again, it depends on the type of store you’re pushing traffic to (F&B outlets may receive better performance over other industries).
Lastly, I’d just advise to test campaigns out with small budgets.
This objective utilizes a form of geo-targeting and shows your ad to users most likely to visit your physical stores when they're near them.
I’ve only tried this objective once before - it’s hard to really conclude if this objective works or not.
I’ll say I don’t have much experience with this objective. From my observations:
- CPM tends to be cheaper than Traffic campaigns
- It relies on shops or outlets registered in Facebook - there must be an address included within Facebook.
The tricky thing is that attribution for a store visit from a Facebook campaign usually isn’t linear - users usually need to have some planning done prior to visiting a physical store.
Then again, it depends on the type of store you’re pushing traffic to (F&B outlets may receive better performance over other industries).
Lastly, I’d just advise to test campaigns out with small budgets.
99% of businesses waste money on YouTube skippable ads - the ad where you can only click away after watching 5 seconds of it.
Here is how a YouTube skippable ad works. Advertisers are only charged IF:
- Someone clicks on the ad which redirects off YouTube to another website
- Someone watches 30s of the video.
Yes - it means that advertisers don’t get charged for showing the ad in the first 5 seconds.
The messaging within the video’s first 5 seconds is extremely important to capture the attention of customers. More importantly, you also want to sift out everyone else who isn’t your target audience and encourage them to skip the video (to save you cost).
The next time you’re thinking of launching YouTube ads, think carefully of what you want to include in the first 5 seconds of the ad.
- What would you say to your potential customer?
- What do you usually say to a potential customer to convert them into a paying customer?
- What common objections do they usually have?
Put these insights in the first 5 seconds of the video ad.
I can pretty much guarantee through metrics like view-through rates, you’ll see an obvious difference in performance.
The next step is to simply test different types of messaging within the first 5s to see which works the best in selling your product or service :)
If you don’t know what impressions mean, it refers to every time an ad is displayed on either a mobile device, desktop, tablet, or TV.
Another term that you should be familiar with is Cost-Per-Thousand Impressions (CPM); it refers to the cost of showing an ad 1,000 times on either a mobile device, desktop, tablet or TV.
Facebook’s CPM usually ranges from $1.50 - $50, depending on the type of campaigns you’re running. YouTube’s CPM range from $3 onwards.
The following platform have ridiculously low CPMs; sometimes less than $0.50
Outbrain
Outbrain is a native advertising company. It uses targeted advertising to recommend articles, slideshows, blog posts, photos or videos to a reader.
Outbrain runs based on a cost-per-click model. Advertisers are only charged if people click on the ads. They can range from $0.03 - $0.50 per click.
Because click-through rates are generally low for display ads at ~0.05%-0.20%, it's easy to register millions of impressions at a cheap cost. For a million impressions, you’d need only $150.
In the Singapore context, you have the choice to show ads on media channels like the Straits Times, Zaobao, ChannelNewsAsia and even Yahoo news.
Constantly compare the quality of traffic you’re getting relative to other media channels; I think why Outbrain ads are so cheap is because they're handling the leftover ad inventory after direct-buys and premium buys with the publishers - the placements of these ads ain't the best and most prominent, but hey, it brings lots of impressions :)
Send me a message and we’ll be in touch to set up a call to discuss:
○ Your current situation and desired end goals
○ Preliminary paid media strategy to grow revenue and profits
○ Primary KPIs and Secondary KPIs to track
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